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How to Recover Data from Broken Screen Samsung Mobile

by Angie , Aug 04, 2016

No matter how careful you are, an accident may happen from time to time. In the digital life, dropping your Samsung mobile on the floor or into the water could be the most common case. And then you may blame yourself for the broken or black screen and wonder how to recover the data on your Samsung phone. Don't worry. To recover lost files on your Samsung Galaxy S7/S7 Edge/Note 5/Note 4, Galaxy A9/A7, etc. with cracked screens, Samsung Data Extraction is a good choice for you.

Samsung File Extraction - a tool to extract files on broken screen Samsung

When the screen of your Samsung mobile is broken or won't turn on, you may worry about the data on your phone. With the help of Samsung File Extraction, you can export your files easily. Please read the guide below for more information.

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Step 1.Install and start Samsung Data Extraction
Download and install Samsung Data Extraction on your Computer. Launch the program and then click on "Android Data Extraction (Damaged Device)". Choose the type of data you want to recover. If you want to recover everything on the device, you can choose "Select All". Then click "Start".

choose file type


Step 2.Choose the fault type of your Samsung phone
From the window below, you can see two types of broken phone. One is "Touch cannot be used or cannot access the phone" while the other is "Black screen or broken screen". You should choose the second mode if your Samsung screen is broken.

choose the fault type


Step 3.Select "Device Name" and "Device Model"
After that, select "Device Name" and "Device Model" for your Samsung phone. Then click on "Next".

choose the device model


Step 4.Enter the download mode on Samsung mobile
Follow the instruction in the next window.
  • Power off the phone.
  • Press and hold Volume "-", "Home" and "Power" button on the phone.
  • Press "Volume +" button to enter download mode.

And then click "Start" to continue.

enter the download mode


Step 5.Connect your Samsung device to your computer
Connect your Samsung mobile to your computer. It will take you a few seconds for Samsung Data Extraction to analyze your device. And then it will scan the files on your phone including contacts, messages, call history, WhatsApp history, and videos and so on.

connect the device to the computer


Step 6.Recover the data on your Samsung phone
After the scanning process, all the files on your device will be displayed in the next window. Choose the files you want to save and then click on "Recover".
recover data on your Samsung phone

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